Data Protection Complaints
If you are concerned about how Healing with Chloe has collected, used, stored, shared or protected your personal information, please tell me. I will take your concern seriously and aim to resolve it fairly.
How to make a complaint
Use the “Make a Data Protection Complaint” button on this page, or email hello@healingwithchloe.com with “Data Protection Complaint” in the subject line.
Please include:
your name and contact details;
a clear description of what has happened;
when it happened, if known;
what you would like me to do; and
copies of any relevant messages or documents.
Please do not send more sensitive personal information than is needed to explain the issue.
What happens next
I will acknowledge your complaint, look into what happened, keep you informed where appropriate, and provide a final response without unnecessary or unjustifiable delay and no later than one calendar month after receiving it.
I may contact you if I need more information or need to confirm your identity. If the matter is complex and more time is needed, I will explain why and tell you when to expect a response.
If you are still unhappy
You can complain to the Information Commissioner’s Office (ICO) at any time. The ICO recommends giving the organisation an opportunity to resolve the complaint first.
ICO website: Make a complaint
Other complaints
This page is only for concerns about personal information and data protection. For a complaint about the therapeutic service or professional practice, please see the Healing with Chloe Complaints Policy
Contact
Healing with Chloe
Operated by Chloe O’Brien
Email: hello@healingwithchloe.com
Website: https://healingwithchloe.com
ICO registration number: TBA